The services industry is booming. With rapid urbanisation and a significant chunk of the population joining the workforce, there is a greater demand for day-to-day services that can be delivered at the doorstep. Consequently, there is a high demand for services such as hairdressers, cloth makers, electricians, plumbers and carpenters, pest exterminators, dog walkers, cooks and maids, chauffeurs, cobblers, service providers for appliances and home electricals, and basically every service that can be delivered at someone’s home, at a convenient time, with movable tools. Let see how our On-Demand Mobile App helps to this service.


It is but natural that an on-demand app of such magnitude will have some challenges that are in fact opportunities for a seasoned mobile app development company like ours. We were greeted by the following challenges:

  • A seamless interface across-the-board.
  • Cross-platform ability of the mobile app including Android, iOS and web with minimum differences in usability and features.
  • The integration of the digital wallet/credit system and the automatic maintenance of the credit according to services accepted as well as services cancelled/rejected.
  • Integration of high-tech mapping for location tracking and matching users and service providers in real-time. Listings for users and service providers who are not in the designated vicinity must not be visible.
  • Different user management dashboards for consumers, service providers and the admin.
  • Provisioning for multiple categories and subcategories for various services.

Our Solution

The following primary features were requested by the client for the on-demand app:

  • Professional and elegant UI/UX that would be easy to use by all the users across the spectrum.
  • Seamless navigation to find the right listings in the least amount of time.
  • Detect user location at both the ends of the spectrum for mapping the need with the availability. Visibility is restricted to approximately 3 km.
  • Hybrid and web interfaces for users and admins.
  • User registrations for multiple roles such as users (individuals and businesses looking for handyman services in the on-demand app), service providers (individuals and businesses) and the admin.
  • Dedicated dashboards for all the users to view order and service history.
  • Ability to book appointments using a digital calendar inbuilt within the app. Users should be able to book appointments for immediate delivery, within thirty minutes, within one hour, within two hours, the next day, the next week and other durations.
  • Notifications & reminders for users and service providers.
    • The ability to cancel requests by the users or accept/reject service requests by the service providers.
  • The ability to maintain credits by adding cash and the ability to add cash-credit when running out of credit.
  • Different access permissions according to user roles.
  • Password retrieval in case the existing password is lost.
  • Listing search with multiple criteria such as name, service category, service name and previous service history.
  • The ability to leave reviews & ratings.

Our Results

The on-demand mobile app is available for download now both from Google Play store and Apple’s App Store. The client has been able to add scores of services through the admin panel. Service providers themselves are adding their services to be hired in hordes. People in various localities are able to book services and avail quality services at home, experiencing great convenience as a result. The rating and comments section is especially appreciated because this enables customers to choose the best possible service and it also acts as an encouragement for service providers to provide exceptional services.

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