HappierMe Teenager & Adult Chatbots – AI Development Case Study
The Client
HappierMe is a platform focused on emotional wellness, self-growth, and mental health, offering age-specific content for teenagers and adults.
Project Overview
The client requested two separate chatbots:
- Teenager Bot – age-appropriate guidance, simpler tone.
- Adult Bot – mature conversation with deeper explanations.
Both bots needed to strictly follow the client-prepared knowledge base.
Requirement
- Two AI chatbots that respond only from:
- The supplied knowledge base documents.
- Structured content scraped from the website.
- Fully context-aware responses.
- Different personality styles for teen and adult audiences.
- Safe, responsible, mental-health-sensitive conversational behavior.
Challenges
- Maintaining strict KB-bound responses with zero hallucination.
- Designing two distinct conversational behaviors from the same architecture.
- Cleaning and structuring scraped content for consistent responses.
- Ensuring sensitive topics like stress, anxiety, and emotions were handled with care.
Solutions
- Created two separate prompt architectures:
1. Friendly, encouraging teen tone.
2. Calm, empathetic adult tone.
- Converted the KB into a structured, searchable knowledge format.
- Scraped relevant pages and integrated content carefully.
- Applied guardrails for safety and mental-health guidance limitations.
The Results
- Two reliable chatbots that closely follow the client’s provided curriculum.
- Smooth, age-appropriate user engagement.
- Helped HappierMe offer an interactive extension of their emotional-wellness programs.
- Reduced manual support load for the client.
