HappierMe – Teenager & Adult Chatbots
HappierMe is a platform focused on emotional wellness, self-growth, and mental health, offering age-specific content for teenagers and adults.
Project Overview
HappierMe approached Dot Com Infoway to develop two separate AI chatbots tailored to different age groups: one for teenagers and one for adults. The goal was to create chatbots that could offer emotional wellness guidance in an age-appropriate manner, using content provided by the client and structured data scraped from the website.
Challenges
- Strict Knowledge Base Adherence: The bots had to generate responses solely from the provided knowledge base documents and website content, ensuring there were no hallucinations or irrelevant responses.
- Distinct Conversational Behaviors:The challenge was to design two separate conversational tones-one for teenagers (simpler, more friendly) and one for adults (mature, empathetic).
- Content Scraping and Structuring: The scraped content had to be cleaned and structured for consistency, ensuring reliable and accurate responses.
- Sensitive Topics Handling: The bots needed to handle sensitive mental health topics like stress, anxiety, and emotions with care and responsibility.
Our Solutions
- Teen Bot: Friendly, encouraging, and age-appropriate language for a younger audience.
- Adult Bot: Calm, empathetic, and mature tone for deeper, more serious conversations.Two Separate Prompt Architectures: We designed two different conversational tones:
- Knowledge Base Conversion: We transformed the provided knowledge base into a structured, searchable format to ensure smooth chatbot interactions based on the content.
- Content Scraping and Integration: We carefully scraped relevant web pages and integrated the content, ensuring it matched the knowledge base format and was consistent with the tone and objectives.
- Safety and Mental Health Guardrails: We applied guardrails to ensure the bots provided responsible guidance, especially in sensitive emotional wellness topics.
Our Results
Reliable Chatbots: Both chatbots closely adhered to the client’s curriculum, offering reliable and contextually appropriate responses.
Smooth User Engagement: The bots provided smooth, age-appropriate interactions that enhanced the user experience for both teenagers and adults.
Interactive Wellness Extension: The chatbots served as interactive extensions of HappierMe’s emotional wellness programs, offering users immediate support and guidance.
Reduced Support Load: The chatbots helped reduce the client’s manual support load, providing 24/7 assistance without requiring human intervention.
What Our Client Say’s
John Doe
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John Doe
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.
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