Special In-house Training Sessions for DCI Team
Striving towards higher and greater excellences has always been an inherent trait of DCI. In an effort to achieve greater customer satisfaction, DCI’s management has plans to offer special in-house training to employees in order to improve and sharpen their communication skills. The Company’s objectives in offering these Special Training sessions are to meet the expectations of clients and thereby reach higher customer satisfaction levels.
The Special Training sessions will look into specific areas where clients will have expectations from service providers – either in a particular format of work or in the way of communication. Meeting all these puts clients more at ease and leads to higher satisfaction levels. Understanding this, DCI plans to fine-tune employee communication standards through informative and educative Training Sessions.
