Customers App
Starting with the customers in mind, we need to focus on what sort of features they would like. If you are looking to start a new ride-sharing app, you have probably used one of them before. What did you like about Uber? Lyft? What did you wish they had for your end? These are the types of questions that need to be posted before creating the user interface and characteristics. Only when you have determined what you are adding to your application is when you can roughly estimate the cost and time that is needed to implement it
Here are some of the features of the customer module ride-sharing app,
- Registration
- Searching for a Driver
- Receiving Real-time Notifications
- Gps and Location Determination
- Booking Rides Ahead of Time
- Payment
- Ability to Communicate Life Happens
- Cancellation Policies and Methods
Registration
The most important and basic feature of your app needs to be the registration. Making a safe and encrypted environment where the customer can store their credentials, and even connect it with their social media sites for easier access and ability to post.
Searching for a Driver
The purpose of the ride share apps is to be connected with not only a driver but with other passengers that are looking to take a similar route to save extra money. Your potential clients should be able to choose their preferred route, type of transportation and the option to travel with passengers or not
Receiving Real-time Notifications
lt is important that the user is notified of all live events occurring, including updates from the driver or from other passengers that might delay the arrival of the vehicle.
GPS and Location Determination
Other than the driver and other passengers checking in to let you know of any updates, there is also the important feature of GPS locations, so they know they are, where other passengers are and where the driver is.
Booking Rides Ahead of Time
A big advantage that ride share apps have over hailed a taxicab is that they have the ability to book a pre-determined time at a pre-determined location. This is very important for scheduling trips to airports, venues, dinner parties, and other endless possibilities.
Payment
A mobile app needs to have a very flexible payment structure. Are you clients able to pay quickly using their credit card before the ride? Can they use PayPal, Stripe and other online wallets? If the users are sharing their ride beforehand can the payment be split amongst the party and distance?
Ability to Communicate Life Happens
As much as we like to plan everything beforehand, there will eventually arise some issues or inconsistencies. Users would be thankful to have an avenue of communication with both the driver and other passengers.
Cancellation Policies and Methods
Whether last-minute or ahead of time, clearly state your cancellation policy and methods. Users will often need to cancel due to urgencies, changes and other unforeseen circumstances.
Drivers App
Drivers are the backbone of your business. You will need a well-established driving staff in order to fulfill all requests from your clients. Whenever you have anyone under your employ, it is always a difficult and daunting task, much more so with staff that is not directly employed by you Rideshare drivers can set their own hours, cancel rides and bring their own car to give rides. You will need to implement a proper way to check their background, and a proper incentive system to give you as much of their time as possible.
The following features are crucial,
Account Login
The driver’s account needs to be safe and secure from all possible hacking attempts in order to be trustworthy, and have an appealing user interface.
Accepting and Rejecting Rides
Since a ride share apps is done on the driver’s time, they should be able to deny or take on as many jobs as they want, when they want.
Details of the Trip
Before setting off on their journey, full trip details need to be provided so they can estimate their cost and time spent, or if they would like to avoid certain areas.
Navigation Systems
An enormous advantage that rideshare has over taxicabs is that they provide GPS and mapping. Make sure your app has a built-in navigation system to make the driver’s job a lot easier.
For the navigation map, the driver can be able to identify the route to use to pick-up the client and the co-travelers. The driver can use the same navigation map, to get to the destination of the client and the co-user.
With the contact information detail stated out, the driver can communicate with the client to know where they are and which route he or she should use to get there.
After getting the estimated fare, the driver can receive payment from the client and the co-traveler.
Communication
Just like the customer section, there needs to be a clear and concise avenue of communication between drivers and other clients.
Ability to receive compensation
Clearly define your pay structure, what expenses are covered, and how much money each driver will make from each trip. Let them know all crucial details, including the method of payment and frequency.
POPULAR RIDE SHARING APPS
UBER
Uber is the biggest ride-sharing app in the industry. It is available in numerous cities around the world making it easier for clients to use it when traveling. The app can give you an estimated price of where you’re going before you request for a ride. You simply have to put in your current location and your destination.
The app offers clients a vehicle option depending on their budget and requirement. This includes UberX, UberxL (large vehicles), UberBLACK (Luxury cars), and UberPOOL that allows passengers to share a ride and fare.
Additionally, Uber app added a feature that allows customers to request for a ride on behalf of someone else. It allows users to pick a name from their contact list and apply for a ride to the riders’ final destination and even pay for the trip
LYFT
Lyft shares the same popularity as Uber in many cities in the USA. Unlike Uber which is available in many countries worldwide, Lyft only operates in U.S. cities Like Uber, Lyft has the same price estimation, different ride credits, premium options, and promotions.
Lyft app features a home screen map that displays the current location of the user. The User is required to drag the pin on the map to select their pick up point if the map does not show the riders current location. Once you have picked your location, an “Add destination” bar will appear.
Unlike other ride-sharing apps, Lyft has added a new feature that allows the passenger and the driver to save time. It directs the driver to on the best routes to take so as to avoid traffic or other hindrance that may slow down the ride. For a passenger, the app shows the time one can save if they walk to the nearest pickup point.
GRABTAXI
Grab a Singapore based ride-sharing app. It emerged in 2012 and now it delivers taxi services in over 55 cities across Southeast Asia. It is Uber biggest rival in Southeast Asia.
Grab offers new drivers’ experience features which include increased earnings, better support, efficient tools, and strong community. When it comes to pricing, they charge less than their counterpart.
GrabTaxi app has a feature for rewarding drivers and in-app training videos and questions. From the questions, the driver can earn points which can be redeemed for special rewards. Additionally, Grab allows their users to book taxi services 7 days earlier.
GrabTaxi app offers a wide range of taxi options so that users can hire a cab instantly. From the wide range of taxi services, users can request for a cab depending on their budget and requirement. The taxi services in Grab include Grabcar, GarbTaxi, and GrabHitch.
Additionally, GrabHitch has started bike-sharing services. These include GrabCycle Beta, oBike, GBikes and Anywheel.
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